Frequently Asked Questions:

We have three parking spots next to the shop to drop off your bike for service or for retail sales.  If you are renting for the day we would appreciate it if you parked just down the street at Riverside Park (See Map), it is free and just a block away.  If you would like to park closer, there is paid parking in the ArtsPlace parking lot (See Map).

We have a full service department which can repair your bike. Call us at (403)678-3668 and ask for service to book your appointment, or drop off your bike on the weekends if it has a minor problem. Complete tune-ups and major fixes are scheduled during the week (Monday - Friday). 

We are about 24km (15mi) from Banff when traveling on the Legacy Trail that runs along HWY-1.

With so many options in the Bow Valley it would be difficult to give a blanket answer.  Our knowledgeable staff will be able to suggest the best routes for you when you pick up your rental. Check out our favourite rides on this page.

In the Bow Valley, you are in bear and elk country! When recreating in bear country, your best strategy to avoid an encounter is to make lots of noise, stay in groups and be alert for signs of bears. In the rare case of an aggressive confrontation, bear spray is your best defense. Learn more at

Report a bear, cougar, wolf or any aggressive wildlife in Kananaskis or the Bow Valley to Kananaskis Emergency Services (403)591-7755. For all public safety emergencies, call 9-1-1

Staying Safe in Bear Country Video:


We recommend you always carry bear spray when out on the trails.  While renting, we offer BearCozy bottle cage adapters if needed (Bear spray not included).

Bear spray can be purchased here in-store or online.

Prices from $70 for a full day and include a helmet and lock (if needed).

We offer many types of bikes: Road, Hybrid, Hardtail MTB, Full Suspension MTB, E-Hybrid, E-Mtb & more!  Check out our website for more details:

We offer a full range of sizes and can accommodate most people from 4’9” - 6’5” in adult sizes, and we also have a good selection of youth/kids bikes.

You can ride most trails around the Canmore area, but e-bikes are not allowed at the Nordic Center or on Kananaskis Park trails (Highline/Cloudline).  Ask a Rebound staff member for more details or check Parks policy below:

Parks Canada

Alberta Parks

There are many factors in how far you can go on an E-bike but Bosch has a handy calculator to give you a good estimate: e-bike range calculator

It is possible to book anytime online, or just walk into the store and we will be happy to help with your rental.

Only our Electronic MTB’s require a fully refundable pre-auth for $1500 at time of pickup.

You can pay with any major credit card when reserving online, or just walk in to the store anytime.

Yes, we offer a night before pick up for an extra fee.  Just pick up your bike the day before your rental between 4:30pm-4:50pm on Sundays and 5:30pm-5:50pm every other day of the week.

Our refund policy states you must cancel no later than 24 hours before pick up .  All customer requested cancellations and refunds are subject to a 5% processing fee regardless of circumstance.

Refunds will ONLY be allowed on multi-day rentals on a case by case scenario, and are subject to a 5% processing fee.  Full day rentals can not be refunded.

The renter is responsible for any damage caused during the rental period as stated in the waiver.

No, at this time we do not offer insurance for rentals.

No, bicycles and equipment must be returned to the location in which you rented.

No, unfortunately at this time we do not offer pick up or drop off to hotels or trailheads.  3-Sisters Taxi can safely accommodate bikes and take you to a trailhead if needed.  You can inquire about rates by calling them at (403)493-9990.

If you have any issues with a rental during your ride, please do not hesitate to call us and we will help the best we can.

The Roam bus has a rack on the front and can fit up to 3 bikes at a time.  The bus picks up at Banff Highschool and drops off just down the street from the shop: Bikes on Buses